How far in advance should I place my cake order?
We recommend placing custom cake orders at least 2–3 weeks in advance. For weddings or large events, 6-9 months is ideal. We’ll always do our best to accommodate last-minute requests depending on our schedule, or you can always see what we have available in our storefront or online at shopmonzubakery.com.
How do I start the cake ordering process?
You can fill out our online contact form, send us an email, or stop by the shop to discuss your ideas. Photos, colors, and event details help us design something perfect for you!
Do you offer same-day cakes?
Yes, we often have ready-made Torte Cakes(simply decorated to flavor and sometimes seasonally) available for same-day pickup. Please call or stop in to see what’s available, or check our online store shopmonzubakery.com
Can I customize my cake design?
Absolutely! We specialize in custom cakes. Share your theme, inspiration photos, or color palette, and we’ll create something unique for your celebration.
If I send an image can you recreate the cake?
Yes please do bring us images of inspirations of what you would like your cake to look like, but please remember pictures are just pictures and so many are AI now that we use them as insperation but we cannot always copy them exactly, as we have different skills and tools as the original artist.
How do I start the cake ordering process?
You can fill out our online order form, send us an email, or stop by the shop to discuss your ideas. Photos, colors, and event details help us design something perfect for you!
I have a party cake already ordered but I want to make changes, can I?
You can make changes to amount of people the cake will feed and flavors up to one week before pick up, and simple changes can be made to the decorations up to 48 hours in advance, pricing changes will be applied.
Do you make wedding cakes?
Yes, we love creating wedding cakes of all sizes and styles. We also offer cake tastings and consultations by appointment. https://monzubakery.com/wedding-cakes/book-your-wedding-consultation/
Can you make gluten-friendly, vegan, or allergy-friendly cakes?
We offer select gluten-friendly and dairy-friendly options, however please note that all items are made in a kitchen that processes common allergens, so cross-contact is possible.
How do I store my cake before serving?
Cakes should be kept refrigerated until a few hours before serving. Bring them to room temperature for the best flavor and texture. You will need to refrigerate any leftovers.
Do you deliver?
Yes! We offer delivery all over the state for a fee based on distance, delivery in Green Bay starts at $50. Delivery is recommended for tiered or delicate cakes. There is an extra fee for time consuming deliveries like cupcakes and buffets, and for larger cakes when more then one person is needed to lift the cake.
What is your payment and cancellation policy?
A 50% deposit is required for orders over $100 to confirm your order, with the balance due at pickup or delivery. Cancellations for small orders made more than 7 days in advance may receive a partial refund or credit. Cancellations of wedding cakes depend on how far out from the event and details are listed on the contract.
Do you offer cupcakes, cookies, or other treats?
Yes! In addition to cakes, we bake a variety of cupcakes, cookies, bars, and seasonal treats. Perfect for party favors or dessert tables.
Can I order decorated sugar cookies for an event?
Yes! Custom decorated cookies are available with at least two week’s notice.
Do you offer cookie platters or gift boxes?
We sure do! Perfect for parties, corporate gifts, or holidays. Just let us know how many people you’re serving, and we can create a tasty treat for you next event.
What flavor French Macarons do you have?
Our macaron flavors rotate seasonally! Popular choices include vanilla, pistachio, raspberry, and salted caramel.
Do you make custom macaron colors or flavors for events?
Yes, we can match your event theme with custom colors and fillings for weddings, showers, or corporate events. For custom colors and flavors we just ask for a minimum of 4 dozen each, and two weeks notice.
How should I store macarons?
Keep them refrigerated in an airtight container. Bring to room temperature before serving for the best flavor and texture.
Do you offer gift cards?
Yes! Physical and digital gift cards are available in any amount.
Can you do my favorite character/logo on the cake/cookies?
No, unfortunately due to copyright we can not do most of the characters unless they are free from copyright or you own the rights to the logo. However we can theme the cake around it and then you can add your figure when you get home or you can drop them off here before for us to place on the cake.